Customer Care
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From installation guidance to technical support, our team ensures your Lavita experience remains flawless.
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- Expert Technical Support
- Genuine Spare Parts
- On-Site Warranty Claims
- Installation Guidance
Transparency
Warranty & Care
10 Years Warranty
Sanitaryware
Lavita EWC, Wash Basins, and Urinals are warranted against manufacturing defects for a decade.
Exclusions
- Damage from natural calamities.
- Breakage due to improper installation.
- Issues caused by hard water sediments.
Care Instructions
- Use non-acidic liquid cleaners.
- Avoid abrasive brushes or wire wool.
- Wipe dry after use to prevent scaling.
7 Years Warranty
Faucets & Fittings
Our brass fittings are chrome-plated to perfection. Showers and accessories carry a 1-year warranty.
Exclusions
- Damage from acid fumes (floor cleaners).
- Rubber parts and consumables.
- Unauthorized alterations.
Care Instructions
- Clean only with soft cloth and soapy water.
- Never use Harpic or acidic agents.
- In coastal areas, clean weekly to avoid salt buildup.